Shipping Policy
At Silver Co., we strive to deliver your orders quickly, safely and efficiently. All orders are processed within 1–2 business days after successful payment confirmation. Once dispatched, delivery typically takes 3–7 business days, depending on your location and serviceability.
We partner with reliable courier services to ensure timely and secure delivery across India. After your order is shipped, you will receive a tracking ID via SMS or email, which you can use to track your shipment status.
Shipping charges, if applicable, will be clearly displayed at checkout before payment. In certain cases, we may offer free shipping on selected products, promotional campaigns or minimum order values.
Please ensure that the shipping address and contact details provided are accurate and complete to avoid delays or failed delivery attempts. In case the courier is unable to deliver due to incorrect address, unavailability, or refusal to accept the order, re-shipping charges may apply.
During peak seasons, sale periods, or due to unforeseen circumstances such as weather conditions, strikes, or logistical issues, delivery timelines may be slightly extended. Silver Co. will not be liable for delays caused by third-party courier partners, but we will always try our best to assist you.
If you receive a damaged or tampered package, we recommend refusing delivery or recording an unboxing video and contacting our support team within 24 hours of receiving the order.